FAQ

If you do not find the information you are looking for below, please contact us with your questions via the contact page or email info@motorcyclehireireland.com

Can you supply clothing or luggage we can buy?

Yes, you can order travel essentials such as base layers, beanies, rain suits, backpacks, first-aid kits, smart phone holders, all from our online shop. Select “Collect from Shop” at the checkout and your items will be waiting for you when collecting your hire bike. Luggage items can be fitted free of charge to your rental bike. Click here for online shop

What type of sat nav can I hire and what does it contain?

We use Gamin Zumo motorcycle Sat nav’s. These units are motorcycle specific i.e  Water proof, Glove friendly and easily adjusted via the ram mount.

Our Sat nav units also contain some pre-loaded destinations we feel may be of interest to visit;

The Giants causeway – http://www.nationaltrust.org.uk/giants-causeway

Carrick –a-rede rope bridge – http://www.nationaltrust.org.uk/carrick-a-rede

Marble Arch Caves Global Geopark – http://www.marblearchcavesgeopark.com/

The dark Hedges ( Game of throne set) –  http://www.discovernorthernireland.com/The-Dark-Hedges-Armoy-Ballymoney-P27502

Old Bushmills Distillery – http://www.discovernorthernireland.com/Old-Bushmills-Distillery-Bushmills-P1635

Carrickfergus Castle – http://www.discovernorthernireland.com/Carrickfergus-Castle-Carrickfergus-P2814

Grey Point Fort – http://www.discovernorthernireland.com/Grey-Point-Fort-Helens-Bay-P3124

Dunluce castle –  http://www.glenarmcastle.com/dunluce-castle

Belfast Castle –  http://www.discovernorthernireland.com/Belfast-Castle-Estate-Belfast-P3028

Joey and Robert Dunlop Memorial Gardens – http://www.discovernorthernireland.com/Joey-and-Robert-Dunlop-Memorial-Gardens-Ballymoney-P3463

If you need additional locations adding to the Sat Nav you are hiring, just let us know prior to collection.

Can I fit my own luggage?

No, you can not fit your own luggage to any of our hire bikes. If you need luggage, contact us and we will advise what options are possible. It might be possible for us to fit soft luggage from our stock and we will fit paint protection kits as required. If you do fit your own luggage and damage the bike, you will be fully liable.

Do you provide travel insurance?

No, please do not confuse our motorcycle insurance with travel insurance, as with any holiday it is advisable to take out personal travel insurance. Check that it covers you for riding a motorcycle as some policies do not.

What do I do in the event of an accident?

Phillip McCallen Motorcycles most be notified immediately of any accident. The full excess deposit will be taken from the authorized credit card and held by Phillip McCallen Motorcycles until repair estimates are received.

What if the motorcycle breaks down?

This is a very rare event but all our rental motorcycles are covered by 24 hour breakdown and recovery service. If the motorcycle can not be repaired at the roadside you will be taken to the nearest motorcycle dealer and new arrangements will be made to let you go on and enjoy your holiday.

How many miles should I expect to cover in a day?

We expect that if you are here on holiday you probably will want to do no more than 100 to 150 miles per day as this allows you time to see the beautiful island of Ireland. This permits you ample time to take in the scenery and sample some of the culture we are famous for.

How do I get from the airport / train or bus depot to your location?

We can either collect you or arrange for you to be collected from and or returned to either airport in Northern Ireland for a small charge and on your arrival, should you require it, we can (for no charge) safely store any excess luggage for the duration of your trip. Please see our Contact Page for more information regarding transportation links.

Do any of the motorcycles have luggage or sat nav?

Depending upon the type of motorcycle you choose some will have luggage and others will not. Many of the smaller bikes (Cat A or B) do not accommodate panniers or top boxes but we can fit a Tank Bag, Roll Bag or supply a Back Pack. Let us know your requirements and we will then be able to guide you on which bike we believe may best suit your needs. Sat Nav’s can be fitted to most of our bikes for a small additional cost (subject to availability).

Can you rent motorcycle clothing and helmets?

Yes we have a selection of helmets, jackets, trousers, boots and gloves for rent, though we find that most people tend to bring their own gear. If supplying your own gear, it is a legal requirement in Ireland to wear a helmet, so that is a minimum. We suggest you wear the rest of the above motorcycle protective clothing for your safety and comfort, but that is your decision.

How do I make a booking?

If you have a good idea of what your requirements are, you can complete the Pre-booking form which you will find here. If you are still in the early stage of planning your trip, then please contact us by phone or email and we will take you through all your requirements and forward all information to you in writing / email and take it from there. It is important to us to have personal contact with you so we can continue giving you the personal service we are renowned for.

Can you cater for group bookings for holidays?

We are happy to discuss group bookings, we have had numerous groups from America and Canada book five and six motorcycles for their holiday, please contact us for rates. On the subject of holidays, at the minute we only rent bikes but we are actively looking at being in a position to arrange holidays. In the mean time we can however offer advice on where to go and what to see, etc if you require any assistance in these or any related matters please ask.

Is there a time limit on rentals?

No there is no time limit when renting a bike, we have rented bikes out from an afternoon to several weeks; we are here to facilitate you and try and work around your itinerary. There is no minimum or maximum time limit.

Can I take one of your motorcycles outside Northern Ireland?

Yes the standard insurance covers Northern Ireland, the Republic of Ireland, U.K. and Isle of Man. We do not offer cover for other European countries.

How and when do I pay for my motorcycle rental?

We accept all major credit cards (not Amex), UK debit cards, BACS, IBAN or cash. Please contact us for bank details. Usually you will pay a booking deposit to secure your booking and the remainder can be paid when you collect your rental bike. You can, and many people do, pay in full before you collect your bike to help with budgeting.

Do I have to pay a deposit?

Normally we require a deposit to secure the booking. This can be paid online via Credit Card / Paypal, in person or over the phone.  Should you take the urge to go away for a weekend at short notice and are flexible in your choice of bike then please contact us and we will do all we can to help.

What is the difference in North and South Ireland?

For those of you travelling to this great little island, commonly known as the Emerald Isle then there are several things which may help you understand us. The island of Ireland is made up of two countries, locally called the North or the South and as the name suggests one is in the North of the island. It is part of the UK and uses sterling as its currency and speed is measured in miles per hour (MPH). The capital of Northern Ireland is Belfast and for the visitor one of Northern Irelands best assets is its size. As it is the smaller of the two countries it is very easy to travel through the country as its greatest assets are accessible from Belfast with a drive of no more than an hour or two. The world famous Giants Causeway, the breathtaking Antrim Coast, Strangford Lough (with the fastest tidal inland waterway in the world) with the stately homes of Mountstewart and Castleward within several miles of each other, the Majestic Mourne Mountains sweeping down to Newcastle. This is a short list of some local places to visit whilst here, Northern Ireland is a little gem which for years was overlooked and is now coming into it’s own as a destination to rival anywhere. Accommodation is plentiful with a mix of hotels, guest houses and B&B available to suit all budgets. There is a border separating the two countries but as a visitor you will not notice it as it is not a physical thing. You will see when you enter the South that the road signs change to Kilometres and when you shop the currency is the Euro. We all speak the same language and we all drive on the left and thousands daily cross to and fro between the two countries giving it no thought. The South or Southern Irelands capital is Dublin which is very cosmopolitan. As a country The South is larger than The North. It has several large cities but also has large rural tracts worthy of a visit. Surely one of the beautiful rural parts of the South is Donegal a largely unspoilt rural area of majestic mountains with a dramatic coastline.

What type of motorcycles do you rent and for how much?

We have an assortment of motorcycles from 125cc to 2300cc and the range of motorcycles covers Crusiers, Touring Bikes and Sports Bikes. Prices vary depending upon the motorcycle chosen but mainly fall into one of six price groups. Please click here for full pricing details.