Frequently asked question

For those of you traveling to this great little island, commonly known as the Emerald Isle then there are several things which may help you understand us. The island of Ireland is made up of two countries, locally called the North or the South and as the name suggests one is in the North of the island. It is part of the UK and uses sterling as its currency and speed is measured in miles per hour (MPH). The capital of Northern Ireland is Belfast and for the visitor one of Northern Ireland's best assets is its size. As it is the smaller of the two countries it is very easy to travel through the country as its greatest assets are accessible from Belfast with a drive of no more than an hour or two. The world famous Giants Causeway, the breathtaking Antrim Coast, Strangford Lough (with the fastest tidal inland waterway in the world) with the stately homes of Mountstewart and Castleward within several miles of each other, the Majestic Mourne Mountains sweeping down to Newcastle. This is a short list of some local places to visit whilst here, Northern Ireland is a little gem which for years was overlooked and is now coming into it’s own as a destination to rival anywhere. Accommodation is plentiful with a mix of hotels, guest houses and B&B available to suit all budgets. There is a border separating the two countries but as a visitor you will not notice it as it is not a physical thing. You will see when you enter the South that the road signs change to Kilometres and when you shop the currency is the Euro. We all speak the same language and we all drive on the left and thousands daily cross to and fro between the two countries giving it no thought. The South or Southern Ireland's capital is Dublin which is very cosmopolitan. As a country The South is larger than The North. It has several large cities but also has large rural tracts worthy of a visit. Surely one of the beautiful rural parts of the South is Donegal a largely unspoiled rural area of majestic mountains with a dramatic coastline.
No, there is no requirement for an international driving licence; the correct driving licence from the country you live in will suffice (it must have the relevant information in English). Your licence must cover you to ride the motorcycle you intend to hire and for at least 2 years prior to the start of the hire. You will require a full motorcycle licence (no A1, A2 or equivalent), held for over two years, from one of the following countries- UK, Ireland, EU and EEA nations, USA, Canada, Australia, New Zealand or Japan.
Every motorcycle we rent out is covered by our fully comprehensive insurance and the cost is already included in the daily rental fees quoted. No motorcycle may be used business/work/gain, off road or on a track or closed road, should this be the case you will be held responsible for the full cost of repair.
As with all insurance policies there is an excess, a maxium of £1500 for riders 30 to 70 years old, £2000 for riders 25 to 29 years old. When booking we securely store your credit /debit card details, and only debit for costs up to the above amount in the event of the motorcycle being stolen or damaged.
Rental prices are per 24 hours, e.g. if you collect a bike at 11.00am on a Monday and return it at 8.00pm on a Thursday you will be charged for four days rental.
Normally we require a deposit to secure the booking. This can be paid online via Credit Card / Paypal, in person or over the phone. Deposits are refundable up to ten days prior to the start of your hire. Should you take the urge to go away for a weekend at short notice and are flexible in your choice of bike then please contact us and we will do all we can to help.
Your licence must cover you to ride the motorcycle you intend to hire. You must be between 25 and 70 years old and have a UK A licence (or equivalent) for over 2 year at the time of hire - no A1, A2 or equivalent. If you are a non UK National, your licence must clearly show that you are entitled to ride the motorcycle you intend to hire and it must have the relevant information in English. Your licence must be from one of the following countries- UK, Ireland, EU and EEA nations, USA, Canada, Australia, New Zealand or Japan. Riders 25 to 29 years old are restricted to a maximum of 800cc motorcycles. UK licence holders - From 8 June 2015 UK driving licence holders will need to use the new online DVLA service "Share Driving Licence" to validate their driving record as the paper counterpart to the photocard driving licence will no longer be valid. Share Driving Licence will generate a one-time code which is valid for a maximum period of 21 days and requires the driver to submit their driving licence number, National Insurance number and home postcode. To access the service and generate your DVLA Share Driving Licence code click here
Yes, you can order travel essentials such as base layers, beanies, rain suits, backpacks, first-aid kits, smart phone holders, all from our online shop. Select “Collect from Shop” at the checkout and your items will be waiting for you when collecting your hire bike. Luggage items can be fitted free of charge to your rental bike. Click here for online shop
We use Gamin Zumo motorcycle Sat nav’s. These units are motorcycle specific i.e  Water proof, Glove friendly and easily adjusted via the ram mount. Our Sat nav units also contain some pre-loaded destinations we feel may be of interest to visit; The Giants causeway - Carrick–a-rede rope bridge - Marble Arch Caves Global Geopark - The Dark Hedges ( Game of throne set) - Old Bushmills Distillery - Carrickfergus Castle - Grey Point Fort  - Dunluce Castle - Belfast Castle - Joey and Robert Dunlop Memorial Gardens - If you need additional locations adding to the Sat Nav you are hiring, just let us know prior to collection.
No, you can not fit your own luggage to any of our hire bikes. If you need luggage, contact us and we will advise what options are possible. It might be possible for us to fit soft luggage from our stock and we will fit paint protection kits as required. If you do fit your own luggage and damage the bike, you will be fully liable.
We drive on the left side of the road in Ireland. This is also true of England, Scotland, Wales and the Isle of Man. Our hire bikes can only be used in Left Hand Drive countries.
No, please do not confuse our motorcycle insurance with travel insurance, as with any holiday it is advisable to take out personal travel insurance. Check that it covers you for riding a motorcycle as some policies do not.
Phillip McCallen Motorcycles most be notified immediately of any accident. The full excess deposit will be taken from the authorized credit card and held by Phillip McCallen Motorcycles until repair estimates are received. Road traffic collisions fall under two categories:

Reportable

When damage is caused to anything other than the vehicle or its contents (including another vehicle, property boundaries or street furniture such as lamp posts or street signs) or when injury is caused to anyone other than the driver of the vehicle or any animal not in or on the vehicle. An animal is defined by law as a horse, cattle, ass, mule, sheep, pig, goat or dog.

Non-Reportable

When damage is only caused to the vehicle involved or injury is limited to the driver involved or any animal carried in or on the vehicle.

Your Obligations

If you have been involved in a road traffic collision you have a number of duties to comply with by law.
  • Stop your vehicle and remain at the scene for a reasonable time
  • Report the collision within a reasonable time, either to police via 101 or the other party involved if they are present.
  • Exchange details with the other party, regardless of where you feel fault lies. The details you MUST exchange are: Name, Address, Vehicle registration number, details of your vehicle owner (if you do not own the vehicle you are driving). It may also be helpful if you carry a copy of your insurance certificate and be able to provide details of your insurer and the policy number you are covered under.
Failing to comply with any one of the above duties may render you liable to prosecution for a number of Road Traffic Offenses.
We expect that if you are here on holiday you probably will want to do no more than 100 to 150 miles per day as this allows you time to see the beautiful island of Ireland. This permits you ample time to take in the scenery and sample some of the culture we are famous for.
We can arrange for you to be collected from and or returned to either airport in Northern Ireland by taxi and on your arrival, should you require it, we can (for no charge) safely store any excess luggage for the duration of your trip. Please see our Contact Page for more information regarding transportation links.
Depending upon the type of motorcycle you choose some will have luggage and others will not. Many of the smaller bikes (Cat A or B) do not accommodate panniers or top boxes but we can fit a Tank Bag, Roll Bag or supply a Back Pack. Let us know your requirements and we will then be able to guide you on which bike we believe may best suit your needs. Sat Nav's can be fitted to most of our bikes for a small additional cost (subject to availability).
Yes we have a selection of helmets, jackets, trousers, boots and gloves for rent, though we find that most people tend to bring their own gear. If supplying your own gear, it is a legal requirement in Ireland to wear a helmet, so that is a minimum. We suggest you wear the rest of the above motorcycle protective clothing for your safety and comfort, but that is your decision.
If you have a good idea of what your requirements are, you can complete the Pre-booking form which you will find here. If you are still in the early stage of planning your trip, then please contact us by phone or email and we will take you through all your requirements and forward all information to you in writing / email and take it from there. It is important to us to have personal contact with you so we can continue giving you the personal service we are renowned for.
We are happy to discuss group bookings, we have had numerous groups from America and Canada book five and six motorcycles for their holiday, please contact us for rates.
No there is no time limit when renting a bike, we have rented bikes out from an afternoon to several weeks; we are here to facilitate you and try and work around your itinerary. There is no minimum or maximum time limit.