I have just returned home to Canada after a wonderful motorcycling trip in Northern Ireland and Scotland and I just wanted to take the time to say a big thank you to the folks at Phillip McCallen Motorcycles.
In particular I’d like to thank Sam McClurg who handled all the details of my trip. Sam responded promptly to questions, was consistently helpful and courteous, offered great advice and was very patient in spite of my repeated emails. In advance of the trip Sam was able to give me a detailed breakdown of the full costs, which is exactly what I was finally billed. The bike that Sam recommended was perfect for my needs, was prepared just the way we agreed and performed flawlessly throughout the trip.
I’d also like to say I especially appreciated how Sam went out of his way to make sure I could pick up the bike on a Sunday morning when the shop is normally closed. For me this was going above and beyond and I suspect is typical of Sam’s attitude to customer service. I don’t experience this caliber of service every day and it was refreshing and most appreciated. Needless to say that if I have occasion to do another UK motorcycling trip Phillip McCallen Motorcycles, and Sam McClurg in particular, will be the first names that come to mind.
Hire Bike – Triumph Tiger 800